Hotel Receptionist: Profit Share & Perks

J.W. Lees & Co.; Wotton-under-Edge; Presencial; GBP 14.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Profit share

30% discount on food and drink across 

50% off food on shift

Discounted stays in our hotels and inn

Wellbeing programme

Career progression

JW BenefitHub discounts

Descripción de la vacante

JW Lees seeks a Receptionist to join our team at our hotels. The role includes early or late shifts (7am–2:45pm or 2:45pm–10pm) with weekend work on a 35-hour contract.

You’ll handle guest bookings, check-ins/outs, and dining reservations, while enjoying benefits and career progression opportunities. Rewards include a profit share, staff food and drink discounts, access to JW BenefitHub discounts, and wellbeing support through our Employee Assistance Programme, with chances to grow within the

Responsabilidades

• Meet and greet guests and visitors to the Hotel
• Manage face to face, online and telephone bookings
• Check all reservations and room allocations
• Handle guest queries and requirements
• Check guests in and out of the Hotel
• Prepare restaurant reservations
• Maintain occupancy levels on the computer system
• Manage the computer system including room rates and changes
• Deal with customer requirements, complaints and service issues
• Handle cash and card payments
• Ensure a safe environment in which to work; report any hazard or maintenance defects immediately

Descripción del empleo

JW Lees seeks a Receptionist to join our team at our hotels. The role includes early or late shifts (7am–2:45pm or 2:45pm–10pm) with weekend work on a 35-hour contract.

You’ll handle guest bookings, check-ins/outs, and dining reservations, while enjoying benefits and career progression opportunities. Rewards include a profit share, staff food and drink discounts, access to JW BenefitHub discounts, and wellbeing support through our Employee Assistance Programme, with chances to grow within the