Night Concierge & Guest Services Lead - Profit Share

J.W. Lees & Co.; Chadderton; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Profit share

Discount in all our pubs and hotels

Amazing progression opportunities

Access to our employee assistance pro­

programme

Job summary

J.W. Lees & Co.

Night Porter role involves warmly welcoming guests, logging late arrivals and early departures, coordinating with reception and housekeeping, and ensuring the overnight operation of our pubs and hotels is secure, comfortable, and seamless. You will perform wake‑up calls, arrange taxis when required, take and deliver room service orders, assist with bar duties, prepare meeting rooms, and contribute to excellent guest service through teamwork, faultless communication, and adherence

Job description

J.W. Lees & Co.

Night Porter role involves warmly welcoming guests, logging late arrivals and early departures, coordinating with reception and housekeeping, and ensuring the overnight operation of our pubs and hotels is secure, comfortable, and seamless. You will perform wake‑up calls, arrange taxis when required, take and deliver room service orders, assist with bar duties, prepare meeting rooms, and contribute to excellent guest service through teamwork, faultless communication, and adherence