Night Concierge

saha; Doncaster; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading supported housing provider in Doncaster is seeking a Night Concierge to support residents and assist in their everyday lives. This role includes building trust with clients, encouraging social participation, and providing practical support. The ideal candidate is proactive and empathetic, with experience in supporting vulnerable people. Benefits include a structured induction and generous leave policy.

Benefits

£100 starting bonus

26 days annual leave

Extra day off on birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Loans for financial emergencies

Occupational Sick Pay

Long service awards

Qualifications

• Experience working with homeless people or supporting vulnerable groups.
• Ability to handle difficult situations calmly.
• Creative and proactive attitude.

Responsibilities

• Build trust and rapport with clients.
• Encourage participation in social activities.
• Provide support in everyday living tasks.

Skills

Effective communication

Building trust

Empathy

Resilience

Knowledge of resources for homeless people

Job description

About The Role

Exciting opportunity for a Night Concierge based in our supported housing service in Doncaster on a 6 months fixed term contract!

At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge, you will need to:

• Get to know and build the trust of our clients
• Help clients to live independently
• Encourage participation in social and leisure programmes
• Support residents with the practicalities of everyday living

The benefits on offer

In return for helping to transform lives, we’ll give you access to some great benefits. These include:

• £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
• 26 days annual leave rising to 31 days
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and off-line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About You

Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents

A Night Concierge will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.

You will need to:

• Be a confident and capable communicator, not fazed by difficult situations
• Be able to build trusting, professional relationships and have a high level of resilience.
• Take an asset-based approach to empowering people to develop their skills, strengths and talents.
• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,
• Understand or learn about community resources and organisations that can help our clients

About Us

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.