Night Auditor: Guest Experience & Night Operations Leader

Speedbird Developments Limited; Aberdeen City; Presencial; GBP 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Special rates on Leonardo Hotel rooms

Company-wide recognition vouchers

Talent referral scheme

Wellbeing calendar

Ongoing training and progression

Descripción de la vacante

Leonardo Hotels in the United Kingdom is seeking a Night Auditor to balance end-of-day accounts, run the night audit and support Front Office operations while upholding guest safety and service standards.

You will interact with guests at the desk, by email or phone, assist during welcome and departure, manage room service orders with the Night Porter, and participate in ongoing training and clear progression paths within a friendly team.

Responsabilidades

• Take responsibility for the safety and security of the hotel and guests.
• Be confident speaking with guests at the desk, by email or over the phone.
• Assist guests at welcome and departure during the night.
• Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal.

Descripción del empleo

Leonardo Hotels in the United Kingdom is seeking a Night Auditor to balance end-of-day accounts, run the night audit and support Front Office operations while upholding guest safety and service standards.

You will interact with guests at the desk, by email or phone, assist during welcome and departure, manage room service orders with the Night Porter, and participate in ongoing training and clear progression paths within a friendly team.