Night Auditor & Shift Leader — Elevate Guest Experience

Leonardo Hotels; Cheltenham; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Special hotel room rates across UK & 1

Company-wide recognition scheme

Talent referral scheme

Wellbeing calendar

Ongoing training programmes

Job summary

Leonardo Hotel Cheltenham is seeking a dedicated Night Auditor to manage the overnight shift, client care and operational duties. You will supervise staff, uphold security, and ensure accurate nightly audits while coordinating with departments to maintain service standards and readiness for the next day.

The role offers full-time hours at a Leonardo property in Cheltenham with opportunities for training and progression within the group.

Responsibilities

• Lead the night shift and supervise the team to ensure smooth operations
• Maintain security and safety of guests and staff and respond to incidents
• Complete nightly audits and contribute to financial reporting with the Accounts team
• Prepare the hotel for the next day, including housekeeping and breakfast setup, and ensure cleanliness and presentation

Job description

Leonardo Hotel Cheltenham is seeking a dedicated Night Auditor to manage the overnight shift, client care and operational duties. You will supervise staff, uphold security, and ensure accurate nightly audits while coordinating with departments to maintain service standards and readiness for the next day.

The role offers full-time hours at a Leonardo property in Cheltenham with opportunities for training and progression within the group.