Night Auditor - Flexible Hours, Growth & Training

Sandman Hotel Group; Newcastle upon Tyne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

28 days holiday

Flexible schedule

Pension

Rewards program

Growth opportunities

Training programme

Staff rates

Food discounts

Referral bonus

Complimentary nights

Education reimbursement

Brand perks in NA

Job summary

The Sandman Signature Newcastle Hotel is seeking a Night Auditor to join a fantastic team at the 4-star, 170-bedroom establishment in Newcastle City Centre.

The role supports 32–40 hours weekly across four or five shifts, with typical hours 22:45–07:15 and include weekends & bank holidays. You will manage guest arrivals and departures, cashiering, information services and night audit procedures.

Qualifications

• The ideal candidate delivers exceptional customer service in a professional manner.
• Personable, presentable and flexible with working patterns is essential.
• Keen eye for detail with the ability to find and correct anomalies.

Responsibilities

• Provide a warm, welcoming and friendly environment for guests.
• Manage guest arrivals and departures with efficiency.
• Cashiering duties and handling payments.
• Provide guests with information and assistance as required.
• Reservations handling and telephone management.
• Luggage assistance and security awareness as needed.
• Reconciliation of payments and closing of business date; complete night audit procedures.
• Assist the Night Manager with security and in emergencies.
• All other duties as directed.

Skills

Customer service

Flexible

Team player

Attention to detail

Reliability

Willingness to learn

Job description

The Sandman Signature Newcastle Hotel is seeking a Night Auditor to join a fantastic team at the 4-star, 170-bedroom establishment in Newcastle City Centre.

The role supports 32–40 hours weekly across four or five shifts, with typical hours 22:45–07:15 and include weekends & bank holidays. You will manage guest arrivals and departures, cashiering, information services and night audit procedures.