Night Audit Duty Manager — Flexible Schedule & Growth

Sandman Hotel Group; Newcastle upon Tyne; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible schedule

Pension

Rewards program

Growth opportunities

Dedicated training

Hotel rates for team

Food discounts

Referral bonus

Complimentary nights

Education reimbursement

Job summary

Sandman Signature Newcastle Hotel is seeking a Night Auditor Duty Manager to join our team at a 4-star, 170-bedroom property in Newcastle City Centre. The role combines guest service with overnight audit responsibilities and supervisory duties, across a 40-hour week, including weekends and bank holidays.

We value a dynamic, flexible individual who delivers outstanding service, works well in a team, and is keen to develop within hospitality.

Qualifications

• Delivers exceptional customer service in a professional manner.
• Presentable and personable.
• Reliable, flexible, and able to work on own initiative.

Responsibilities

• Provide warm, welcoming environment for guests.
• Manage guest arrivals and departures.
• Cashiering duties and payments reconciliation.
• Provide guests with information and assistance as required.
• Handle reservations and telephone enquiries.
• Assist guests with luggage.
• Carry out nightly audit procedures and close business date.

Job description

Sandman Signature Newcastle Hotel is seeking a Night Auditor Duty Manager to join our team at a 4-star, 170-bedroom property in Newcastle City Centre. The role combines guest service with overnight audit responsibilities and supervisory duties, across a 40-hour week, including weekends and bank holidays.

We value a dynamic, flexible individual who delivers outstanding service, works well in a team, and is keen to develop within hospitality.