Night Auditor - Flexible Hours & Growth Opportunities

Sandman Hotel Group; Crawley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days holiday per annum

Pension

Free Parking while on shift

Growth opportunities

Dedicated Training Programme

Team, Friends and Family hotel rates

Up to 40% food discounts

Referral Bonus starting at £250

Education & Skills Development Reimb./

Job summary

Sandman Hotel Group is seeking a Hotel Night Auditor to conduct nightly audits, balance departmental ledgers, and prepare operating reports. The role requires working the night shift at the front desk and ensuring accurate postings of charges.

The ideal candidate has strong experience in customer service and accounting, with the ability to interpret client needs and resolve issues quickly. A competitive compensation package and opportunities for growth are offered.

Qualifications

• Minimum education as listed: high school diploma or equivalent.
• Two-year front desk/hotel management program preferred.
• Experience in customer service and people management.
• Strong knowledge of hospitality principles and accounting practices.
• Ability to analyze client needs and offer solutions.
• Excellent conflict resolution and communication skills.
• Able to work night shifts and respond to changing environments.

Responsibilities

• Maintain inventory of vacancies, reservations and room assignments.
• Register arriving guests and assign rooms.
• Answer inquiries about services and community information.
• Compile daily records and guest accounts using computerized or manual systems.
• Present charges and collect payments from departing guests.
• Post daily room charges and manage hotel security duties.
• Handle revenue and float from restaurant cashiers and other departments.
• Prepare and post credit card summaries to accounts.

Skills

Customer service

People management

Conflict resolution

Communication skills

Time management

Adaptability

Multitasking

Education

High school diploma or equivalent

Two-year apprenticeship or college program in front desk operations/hotel management (preferred)

Tools

POS systems

Accounting concepts

Job description

Sandman Hotel Group is seeking a Hotel Night Auditor to conduct nightly audits, balance departmental ledgers, and prepare operating reports. The role requires working the night shift at the front desk and ensuring accurate postings of charges.

The ideal candidate has strong experience in customer service and accounting, with the ability to interpret client needs and resolve issues quickly. A competitive compensation package and opportunities for growth are offered.