Night Audit & Guest Services Coordinator

Rbh Hospitality Management; Lancashire; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme

Flexible working arrangements

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management in the United Kingdom seeks a night audit professional to balance and reconcile daily financial transactions, check in late arrivals, and provide overnight front desk support to ensure a seamless guest experience.

You will work with the front office and accounting teams, perform end-of-day reports, conduct security checks, and maintain clear handover notes for the day team, while delivering accurate records and professional guest service.

Qualifications

• Experience in hospitality or finance roles with accounting knowledge.
• Strong attention to detail and accuracy in reconciliations.
• Excellent communication and guest enquiry handling.
• Basic IT skills and familiarity with PMS.

Responsibilities

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges.
• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies.
• Check in late arrivals, assist guests with inquiries, and provide overnight front desk support.
• Conduct regular security checks to ensure guest and property safety.
• Collaborate with the front office and accounting teams to address issues identified during the night audit.
• Maintain clear communication with the day team by preparing handover notes and ensuring information is recorded.
• Handle emergency situations overnight, coordinating with necessary departments.

Skills

Attention to detail

Communication

Tools

PMS

Job description

RBH Hospitality Management in the United Kingdom seeks a night audit professional to balance and reconcile daily financial transactions, check in late arrivals, and provide overnight front desk support to ensure a seamless guest experience.

You will work with the front office and accounting teams, perform end-of-day reports, conduct security checks, and maintain clear handover notes for the day team, while delivering accurate records and professional guest service.