NHS Receptionist - Part-Time, Flexible Hours

Transformation Unit; Sheffield; Hybrid; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Career development opportunities

Flexible working

Annual leave and pension schemes

Health and wellbeing packages

Financial support systems

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust is seeking a part-time receptionist (Band 2) to join our busy patient-facing team. You will handle front desk enquiries, guide patients and visitors, and access essential NHS IT systems to locate information.

The role supports a responsive service across main reception points, with opportunities for development, flexible hours, and an emphasis on patient confidentiality and professional conduct.

Qualifications

• GCSE standard education; 2 GCSEs including English at grade C/4 or above.
• Experience in clerical/receptionist roles, preferably in healthcare.
• Ability to work in busy customer service environment and handle enquiries.

Responsibilities

• Answer face-to-face and telephone enquiries from patients, visitors and staff.
• Provide directions and onward guidance on Trust premises.
• Access NHS IT systems to locate patient records.
• Arrange patient assistance via Portering services.
• Liaise with Trust colleagues and accommodation services for daily tasks.
• Prioritise workload and respond to emails and calls promptly.
• Support service improvement initiatives with service leads.

Skills

Teamwork

Administrative skills

Organisational skills

Interpersonal skills

Confidentiality

Microsoft Office

Education

GCSE English

GCSEs including English

Tools

Microsoft Office

Job description

Sheffield Teaching Hospitals NHS Foundation Trust is seeking a part-time receptionist (Band 2) to join our busy patient-facing team. You will handle front desk enquiries, guide patients and visitors, and access essential NHS IT systems to locate information.

The role supports a responsive service across main reception points, with opportunities for development, flexible hours, and an emphasis on patient confidentiality and professional conduct.