NHS Receptionist & Clerical Officer (Front Desk)

Transformation Unit; Sheffield; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Career development opportunities

Flexible working

Good annual leave and pension schemes

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust is recruiting for a Receptionist/Clerical Officer in Weston Park Hospital, Sheffield. You will join the Specialised Cancer Services Reception Team to support the radiotherapy and outpatient departments with a friendly, efficient front desk and essential admin tasks.

The role involves booking appointments, maintaining accurate records, and assisting clinical staff while ensuring smooth patient and visitor experience in a busy hospital environment.

Qualifications

• GCSE English and Maths (or equivalent) at grade C/4 or higher.
• NVQ Level II in Business Admin / Customer Service / IT or equivalent.
• Experience of working in an office environment and in public-facing roles.

Responsibilities

• Provide friendly and efficient reception for patients, visitors and staff in Radiotherapy and Outpatient Departments.
• Book patient appointments and ensure clinical activity is recorded on the Trust's patient administration system.
• Support clinical and nursing staff with general administration and transport coordination.

Skills

Excellent communication

Confidentiality awareness

Organisational skills

Prioritisation under deadlines

Education

GCSE English & Maths

NVQ Level II in Business Administration / Customer Service / IT

Tools

Infoflex

59R Software

PAS

SystmOne

Job description

Sheffield Teaching Hospitals NHS Foundation Trust is recruiting for a Receptionist/Clerical Officer in Weston Park Hospital, Sheffield. You will join the Specialised Cancer Services Reception Team to support the radiotherapy and outpatient departments with a friendly, efficient front desk and essential admin tasks.

The role involves booking appointments, maintaining accurate records, and assisting clinical staff while ensuring smooth patient and visitor experience in a busy hospital environment.