NHS Outpatients Admin & Reception (Part-Time)

Transformation Unit; Sheffield; Hybrid; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Career development opportunities

Pension schemes

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust is seeking a Clerical Officer/Receptionist to support the Diabetes & Endocrinology Outpatient service. You will handle patient bookings, maintain records, and assist with clinic preparation and reception duties on a part-time basis.

The role requires strong communication, confidentiality and an ability to work under pressure, liaising with staff and patients to ensure a high-quality service.

Qualifications

• GCSEs in English and Maths (or equivalent) required.
• “NVQ level II in Business Administration/ Customer Service/ IT” is required.
• Experience in an office environment and in a public-facing role is expected.
• Knowledge of data protection and maintaining confidentiality is essential.

Responsibilities

• Manage appointment bookings and clinic reception for Diabetes & Endocrinology Outpatients.
• Maintain medical records and liaise with staff to ensure smooth running of clinics.
• Handle enquiries from patients and colleagues while upholding confidentiality.

Skills

Excellent communication

Data protection awareness

Organisational skills

Prioritisation

Initiative

Education

GCSE English & Maths

NVQ level II in Business Administration/ Customer Service/ IT

Tools

Microsoft Office (Outlook, Excel, Word)

Infoflex / 59R Software

PAS / Infoflex / SystmOne

Job description

Sheffield Teaching Hospitals NHS Foundation Trust is seeking a Clerical Officer/Receptionist to support the Diabetes & Endocrinology Outpatient service. You will handle patient bookings, maintain records, and assist with clinic preparation and reception duties on a part-time basis.

The role requires strong communication, confidentiality and an ability to work under pressure, liaising with staff and patients to ensure a high-quality service.