Part-Time Receptionist & Admin - Primary Care

HCRG Care Group; Silver End; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

27 days annual leave pro rata

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Free yoga videos

Job summary

Operose Health is seeking a Receptionist/Administrator for Silver End Surgery. This part-time role (20 hours across Mon, Tue, Thu, Fri) involves managing patient inquiries, appointment requests, and maintaining confidential records, with emphasis on clarity and empathy to improve access and patient experience.

You will handle emailing, scanning and coding clinical correspondence, processing prescriptions requests, and using information systems to support efficient workflow.

Qualifications

• Reception or customer care experience required.
• Excellent communicator, both spoken and written.
• Basic PC skills with MS Word, Excel and email.

Responsibilities

• Respond to patient queries and liaise with the primary care team; manage appointment requests and signpost services; maintain patient records and confidentiality.
• Email, scan and code clinical correspondence.
• Process prescription requests; use information systems to support workflow.

Skills

Reception or customer care experience

Excellent communicator (spoken & W

Basic PC skills (Word, Excel, Email)

Tools

Word

Excel

Email

Job description

Operose Health is seeking a Receptionist/Administrator for Silver End Surgery. This part-time role (20 hours across Mon, Tue, Thu, Fri) involves managing patient inquiries, appointment requests, and maintaining confidential records, with emphasis on clarity and empathy to improve access and patient experience.

You will handle emailing, scanning and coding clinical correspondence, processing prescriptions requests, and using information systems to support efficient workflow.