NHS Front Desk & Patient Services Coordinator

G DOC Ltd; Lydney; On-site; GBP 12,000 - 15,000; Part time

Job summary

Lydney Health Centre (Part of GDOC) is seeking an enthusiastic receptionist to join our team. The part-time post is 14 hours with potential overtime, based in Lydney. The role focuses on friendly patient interactions, efficient appointment management using SystmOne, and clerical support across the Practice.

We value excellent communication, computer literacy, and a passion for serving the local NHS community. Interviews will be held in October at the Lydney Health Centre.

Qualifications

• Must be computer literate with excellent communication skills.
• Able to present a positive image to patients and visitors in person, by phone or electronically.

Responsibilities

• Greet and assist patients and visitors in a courteous, efficient manner.
• Receive, direct and book appointments, and provide clerical support to clinical staff.
• Process mail and electronic requests; handle messages and data entry.
• Maintain the reception area and ensure tidy, unobstructed space.

Skills

Communication skills

Computer literacy

NHS awareness

Tools

SystmOne

Job description

Lydney Health Centre (Part of GDOC) is seeking an enthusiastic receptionist to join our team. The part-time post is 14 hours with potential overtime, based in Lydney. The role focuses on friendly patient interactions, efficient appointment management using SystmOne, and clerical support across the Practice.

We value excellent communication, computer literacy, and a passion for serving the local NHS community. Interviews will be held in October at the Lydney Health Centre.