NHS Reception & Patient Admin Coordinator

NHS Professionals; England; On-site; GBP 21,420 - 28,980; Full time

Job summary

NHS Professionals at Wycombe Hospital invites applications for a Receptionist to provide frontline admin support, welcome patients, and handle telephone enquiries in a busy hospital environment.

The role includes patient registration, appointment scheduling on the Endoscopy system, and cross-site cover. It requires professionalism, confidentiality, teamwork, and reliability. Band 2 pay £12.92 per hour, 37.5 hours weekly, Monday to Friday, ASAP start until 31 December 2026.

Qualifications

• Demonstrates professional communication and patient-facing skills.
• Maintains patient confidentiality and complies with Data Protection Act.
• Works as part of a team and shows initiative.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Answer telephone calls professionally and take accurate messages.
• Provide reception duties across sites as needed.
• Register new patients on the system and check for prior attendance.
• Schedule Endoscopy appointments on the Endoscopy Reporting System.
• Support the administrative team and cover for colleagues as required.
• Maintain accurate manual and electronic records.
• Deliver non-clinical information to patients clearly and compassionately.

Skills

Communication

Patient confidentiality

Teamwork

Initiative

Pressure handling

Telephone etiquette

Attention to detail

Data Protection

Tools

Careflow

HICSS

TCIs

Job description

NHS Professionals at Wycombe Hospital invites applications for a Receptionist to provide frontline admin support, welcome patients, and handle telephone enquiries in a busy hospital environment.

The role includes patient registration, appointment scheduling on the Endoscopy system, and cross-site cover. It requires professionalism, confidentiality, teamwork, and reliability. Band 2 pay £12.92 per hour, 37.5 hours weekly, Monday to Friday, ASAP start until 31 December 2026.