Welcome Team Coordinator — Front Desk, Flexible Hours

North Lewisham PCN; Greater London; On-site; GBP 25,000 - 26,500; Full time

Job summary

North Lewisham PCN is looking for a Receptionist NHS to provide a warm and professional experience for patients at Deptford Surgery. In this front-of-house role, you will manage patient flow and ensure accurate patient information. Clear, compassionate communication is essential.

The position is full-time (37.5 hours per week) and entails rota-based shifts. Ideal candidates should be calm under pressure and a team player. Experience in healthcare is advantageous but not necessary.

Qualifications

• Someone who enjoys working directly with people.
• Healthcare experience is helpful but not essential.
• Calm and professional under pressure.

Responsibilities

• Welcome patients and visitors to the practice.
• Support safe and smooth patient flow.
• Collect and record patient observations and medical vitals.

Skills

Clear, compassionate communication skills

Empathy and de-escalation skills

Organised and comfortable using IT systems

Ability to manage difficult situations

Job description

North Lewisham PCN is looking for a Receptionist NHS to provide a warm and professional experience for patients at Deptford Surgery. In this front-of-house role, you will manage patient flow and ensure accurate patient information. Clear, compassionate communication is essential.

The position is full-time (37.5 hours per week) and entails rota-based shifts. Ideal candidates should be calm under pressure and a team player. Experience in healthcare is advantageous but not necessary.