NHS Front Desk & Admin Officer - Flexible & Frontline Support

Transformation Unit; London Borough of Harrow; Hybrid; GBP 31.000 - 32.000; Vollzeit

Benefits dieser Stelle

Relocation package

Flexible working options

Zusammenfassung

CNWL NHS Foundation Trust is seeking an Administrator/Receptionist for the Mental Health Centre in Harrow, London. This role provides a welcoming front‑of‑house service for patients, visitors and staff, supporting the OPHA team and Ellington Ward.

You will handle reception tasks, manage appointments and records, coordinate room bookings, and liaise with clinical teams and external agencies while upholding confidentiality and patient care in a flexible NHS environment.

Qualifikationen

• Experience of front-of-house administration in a healthcare setting.
• Excellent communication and confidentiality.
• Proficiency with clinical systems (e.g., SystmOne) is desirable.

Aufgaben

• Provide a professional front-of-house service for patients, visitors and staff.
• Manage reception services: enquiries, visitor access, appointments and records.
• Deliver admin support to clinical teams: referrals, records, room bookings and correspondence.

Kenntnisse

Front-of-house

Reception duties

Administrative support

Communication

Tools

SystmOne

Jobbeschreibung

CNWL NHS Foundation Trust is seeking an Administrator/Receptionist for the Mental Health Centre in Harrow, London. This role provides a welcoming front‑of‑house service for patients, visitors and staff, supporting the OPHA team and Ellington Ward.

You will handle reception tasks, manage appointments and records, coordinate room bookings, and liaise with clinical teams and external agencies while upholding confidentiality and patient care in a flexible NHS environment.