NHS Frontline Reception & Admin Specialist

Camden And Islington NHS Foundation Trust; Camden Town; Vor Ort; GBP 33.000 - 36.000; Vollzeit

Benefits dieser Stelle

NHS Discounts

Generous annual leave

NHS Pension Scheme

Flexible working

Zusammenfassung

North London NHS Foundation Trust is recruiting a Band 3 Administrator to provide a professional reception and administrative service in a frontline role within a service line. You will greet visitors, manage the room bookings system, and support colleagues with a range of clerical tasks.

Working at NLFT, you will prioritise workload, handle post, emails and calls, arrange meetings, take minutes, and help maintain stock and purchasing procedures.

Aufgaben

• Provide reception duties and excellent customer service, including room bookings.
• Prioritise post, emails and telephone calls efficiently.
• Carry out administrative duties to support the operation of the service line including appointment booking and processing inbox enquiries.
• Arrange and service meetings, take the minutes and transcribe.
• Provide cross cover for other administrators/receptionists during periods of heavy work pressure or absence.
• Inform the relevant department of any clinic cancellations or outpatient appointments in line with Trust and local policies and procedures.
• Handle enquiries from service users and carers with sensitivity and tact to resolve problems.
• Participate in team meetings as required by line manager.
• Ensure adequate stocks of stationery, supplies and forms are maintained and used cost effectively within the department.

Jobbeschreibung

North London NHS Foundation Trust is recruiting a Band 3 Administrator to provide a professional reception and administrative service in a frontline role within a service line. You will greet visitors, manage the room bookings system, and support colleagues with a range of clerical tasks.

Working at NLFT, you will prioritise workload, handle post, emails and calls, arrange meetings, take minutes, and help maintain stock and purchasing procedures.