NHS ED Reception Clerk – 30hr Flexible Shifts

Merseywestlancs; Sefton; Hybrid; GBP 20.000 - 21.000; Teilzeit

Zusammenfassung

Mersey West Lancashire NHS Trust is expanding its Emergency Department team at Southport Hospital. We seek a motivated individual with excellent communication skills to join the ED reception, handling patient inquiries and admissions with care and efficiency.

The role requires flexibility to cover shifts including evenings, nights and weekends. Prior experience with patient administration systems and NHS settings is advantageous, with DBS checks required.

Qualifikationen

• Educated to GCSE level or equivalent experience.
• European Computer Driving Licence (ECDL)
• NVQ 2 in Customer service

Aufgaben

• Cover colleagues’ shifts for annual leave and sickness.
• Provide efficient patient administration support in a busy ED reception.
• Using the Patient Administration System; training will be given if needed.
• Work 30 hours per week across days, nights, weekends and Bank Holidays.

Kenntnisse

Administrative systems

Customer service

Complaints handling

NHS experience

Patient Admin System (Medway)

Ausbildung

GCSE level or equivalent

ECDL

NVQ 2 in Customer service

Tools

None

Jobbeschreibung

Mersey West Lancashire NHS Trust is expanding its Emergency Department team at Southport Hospital. We seek a motivated individual with excellent communication skills to join the ED reception, handling patient inquiries and admissions with care and efficiency.

The role requires flexibility to cover shifts including evenings, nights and weekends. Prior experience with patient administration systems and NHS settings is advantageous, with DBS checks required.