NHS Clerical & Receptionist — Patient-Focused Admin

Transformation Unit; Sheffield; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Annual leave

Pension schemes

Salary sacrifice savings

Discount opportunities

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust is seeking a Clerical Officer/Receptionist in the NHS AfC Band 2. This full-time, permanent admin role involves reception, contact centre duties and general clerical tasks within the occupational health service at Northern General Hospital in Sheffield.

The post requires NVQ2 or equivalent, GCSEs in English and Maths, and strong ICT skills. You will handle enquiries, maintain records, and provide a high standard of patient/customer care in a

Qualifications

• GCSE English and Maths (or equivalent)
• NVQ Level II in Admin / Customer Service / IT
• Experience in an office environment
• Experience in a public facing role
• Relevant NHS experience

Responsibilities

• Provide efficient clinical support service including reception/contact centre
• Admin duties for medical and nurse clinics and filing systems

Skills

Communication skills

Typing

Microsoft Office

Data protection

Confidentiality

Organisational skills

Time management

Customer service

Education

GCSE English & Maths

NVQ Level II in Administration/Customer Service/IT

Tools

Infoflex/59R Software

PAS/Infoflex/SystmOne

Job description

Sheffield Teaching Hospitals NHS Foundation Trust is seeking a Clerical Officer/Receptionist in the NHS AfC Band 2. This full-time, permanent admin role involves reception, contact centre duties and general clerical tasks within the occupational health service at Northern General Hospital in Sheffield.

The post requires NVQ2 or equivalent, GCSEs in English and Maths, and strong ICT skills. You will handle enquiries, maintain records, and provide a high standard of patient/customer care in a