Patient Services Receptionist – Part-Time NHS Admin

Elht; Clitheroe; On-site; GBP 26,000 - 27,000; Part time

Job summary

East Lancashire Hospitals NHS Trust is seeking a part-time Receptionist/Clerical Officer based at Clitheroe Health Centre. You will manage reception duties, handle calls, book appointments and support administrative functions across the health centre.

Ideal applicants will have NHS reception experience, strong communication skills and the ability to multitask under pressure. The role offers pro-rata salary and flexible site coverage across ELHT facilities.

Qualifications

• GCSE in English & Maths - Grade C or above.
• ECDL or equivalent.
• NVQ 3 in Business Administration.
• Treatment Room Receptionist experience.
• Receptionist experience.
• EMIS user.
• Customer Care Training.
• Team Worker.

Responsibilities

• Provide general enquiry and reception service for building, patients, visitors and staff.
• Operate switchboard, answer queries, transfer calls within health centre.
• Provide message taking service for enquiries from patients, visitors and staff.

Skills

Receptionist experience

Treatment Room Receptionist experience

EMIS user

Customer care training

Team worker

Multitasking

Education

GCSE English & Maths

ECDL or equivalent

NVQ 3 in Business Administration

Tools

Microsoft Office

Job description

East Lancashire Hospitals NHS Trust is seeking a part-time Receptionist/Clerical Officer based at Clitheroe Health Centre. You will manage reception duties, handle calls, book appointments and support administrative functions across the health centre.

Ideal applicants will have NHS reception experience, strong communication skills and the ability to multitask under pressure. The role offers pro-rata salary and flexible site coverage across ELHT facilities.