NHS Administrative Services Lead – Booking & Admissions

The Clatterbridge Cancer Centre; Birkenhead; On-site; GBP 40,000 - 48,000; Full time

Job summary

The Clatterbridge Cancer Centre NHS Foundation Trust invites applications for an experienced Administrative Service Lead on a 12-month fixed-term basis. You will oversee Admissions, Radiotherapy and Radiology Booking teams, ensuring patient-centred, efficient booking services and strong performance.

Monday–Friday, with occasional bank holidays or weekends. Lead on improving processes, collaborating with Digital Team to implement digital letters and improvements; manage KPIs and escalate complex

Qualifications

• Degree or equivalent in administration/management with health data focus.
• Postgraduate CPD in information management is advantageous.
• Experience leading teams and managing multi-stakeholder projects.
• Formal project management qualification (PRINCE2 or equivalent).

Responsibilities

• Lead Admissions, Radiotherapy and Radiology Booking Teams to ensure patient flow.
• Address booking issues promptly and collaborate with clinical colleagues.
• Ensure compliance with National Cancer Waits Guidelines.
• Develop and review processes; create standard documentation.
• Drive service improvements and digital solutions within the team.

Skills

Leadership

Change management

Project management

Stakeholder engagement

Education

Degree in Business Management or Administration

Diploma in Health Record and Information Management

CPD in Information Management Systems

PRINCE2 or equivalent project management qualification

Tools

PRINCE2

Job description

The Clatterbridge Cancer Centre NHS Foundation Trust invites applications for an experienced Administrative Service Lead on a 12-month fixed-term basis. You will oversee Admissions, Radiotherapy and Radiology Booking teams, ensuring patient-centred, efficient booking services and strong performance.

Monday–Friday, with occasional bank holidays or weekends. Lead on improving processes, collaborating with Digital Team to implement digital letters and improvements; manage KPIs and escalate complex