Administrative Services Lead - Cancer Care Scheduling & Ops

The Clatterbridge Cancer Centre NHS Foundation Trust; Birkenhead; On-site; GBP 52,000 - 70,000; Full time

Job summary

The Clatterbridge Cancer Centre NHS Foundation Trust in Birkenhead is seeking an experienced Administrative Service Lead to head the Admissions, Radiotherapy and Radiology Scheduling Team for a 12-month fixed-term secondment.

You will provide leadership, operational management and performance oversight across the Admin Services department, coordinating with clinical and administrative colleagues to ensure patient flow and timely treatment.

Responsibilities

• Monitor booking activity and capacity within Radiation Services; action to optimise resource use.
• Collaborate with clinical and admin colleagues to resolve issues and maintain patient flow.
• Ensure patients receive treatment in line with National Cancer Waits Guidelines.
• Maintain all administrative documentation and create standard guidance for new processes.
• Review processes, drive efficiencies and implement digital solutions with the Digital Team where possible.
• Lead service improvements and projects to enhance efficiency and productivity.
• Interpret and achieve key performance indicators.
• Investigate complex patient or process enquiries and share learnings.

Job description

The Clatterbridge Cancer Centre NHS Foundation Trust in Birkenhead is seeking an experienced Administrative Service Lead to head the Admissions, Radiotherapy and Radiology Scheduling Team for a 12-month fixed-term secondment.

You will provide leadership, operational management and performance oversight across the Admin Services department, coordinating with clinical and administrative colleagues to ensure patient flow and timely treatment.