NHS Admin & Receptionist Roles — Patient-Focused & Digital

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 32,000; Full time

Job summary

Manchester University NHS Foundation Trust is hiring for a range of administrative roles across its hospitals and services. Roles include receptionist, ward clerks, and administrators, with duties spanning patient reception, appointment management, enquiries, and record keeping.

The Trust emphasizes inclusion, professional development, and a supportive environment within its large, digitally enabled organization. Shortlisting will provide full job descriptions.

Qualifications

• Welcoming and assisting patients at reception and providing a professional first contact.
• Managing appointments and clinic schedules to ensure smooth patient flow.
• Handling telephone and face-to-face enquiries with clarity and courtesy.
• Maintaining accurate patient records in line with NHS policies.

Responsibilities

• Welcoming patients at reception and acting as first point of contact.
• Managing appointment bookings and clinic schedules.
• Handling telephone and face-to-face enquiries.
• Maintaining accurate patient records in NHS compliant manner.
• Providing admin support to clinical and admin colleagues.
• Assisting with general office duties such as filing and scanning.

Skills

Communication skills

IT skills

Attention to detail

Team working

Initiative

Patience

Job description

Manchester University NHS Foundation Trust is hiring for a range of administrative roles across its hospitals and services. Roles include receptionist, ward clerks, and administrators, with duties spanning patient reception, appointment management, enquiries, and record keeping.

The Trust emphasizes inclusion, professional development, and a supportive environment within its large, digitally enabled organization. Shortlisting will provide full job descriptions.