Medical Reception & Admin Specialist

NHS Jobs; Northolt; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Jobs is seeking an enthusiastic receptionist to provide a friendly and efficient front-desk service. You will register patients, handle phone enquiries, and help manage the appointment system to support the clinical team.

Maintaining patient confidentiality and accurate record-keeping are essential across all tasks. The role involves supporting administrative duties, including handling messages, coordinating appointments, and assisting with administrative tasks as delegated by senior staff

Responsibilities

• Receive, welcome and register patients who arrive for appointments.
• Respond to incoming calls in a courteous and efficient manner.
• Record all messages accurately at the time they are taken and forward promptly.
• Maintain an efficient appointment system by offering new and follow up appointments according to capacity.
• Assist with requests for patient information and ensure confidentiality.

Skills

Reception skills

Customer service

Organisational skills

Job description

NHS Jobs is seeking an enthusiastic receptionist to provide a friendly and efficient front-desk service. You will register patients, handle phone enquiries, and help manage the appointment system to support the clinical team.

Maintaining patient confidentiality and accurate record-keeping are essential across all tasks. The role involves supporting administrative duties, including handling messages, coordinating appointments, and assisting with administrative tasks as delegated by senior staff