Admin & Clerical Opportunities

Manchester University NHS Foundation Trust; Manchester; Presencial; GBP 21.000 - 32.000; Jornada completa

Descripción de la vacante

Manchester University NHS Foundation Trust is hiring for a range of administrative roles across its hospitals and services. Roles include receptionist, ward clerks, and administrators, with duties spanning patient reception, appointment management, enquiries, and record keeping.

The Trust emphasizes inclusion, professional development, and a supportive environment within its large, digitally enabled organization. Shortlisting will provide full job descriptions.

Formación

• Welcoming and assisting patients at reception and providing a professional first contact.
• Managing appointments and clinic schedules to ensure smooth patient flow.
• Handling telephone and face-to-face enquiries with clarity and courtesy.
• Maintaining accurate patient records in line with NHS policies.

Responsabilidades

• Welcoming patients at reception and acting as first point of contact.
• Managing appointment bookings and clinic schedules.
• Handling telephone and face-to-face enquiries.
• Maintaining accurate patient records in NHS compliant manner.
• Providing admin support to clinical and admin colleagues.
• Assisting with general office duties such as filing and scanning.

Conocimientos

Communication skills

IT skills

Attention to detail

Team working

Initiative

Patience

Descripción del empleo

A range of roles are available and full job descriptions will be provided at shortlisting for roles including receptionist, ward clerks. administrators etc. Duties may include:

• Welcoming and assisting patients at reception, providing a friendly and professional first point of contact for all visitors.
• Managing appointment bookings and clinic schedules, ensuring efficient use of clinical time and smooth patient flow throughout the service.
• Handling telephone and face-to-face enquiries from patients, carers, and healthcare professionals, offering clear information and resolving queries promptly and courteously.
• Maintaining accurate patient records and administrative documentation, ensuring data is entered and stored in line with NHS policies and confidentiality requirements.
• Providing administrative support to clinical and administrative colleagues, helping to coordinate daily operations and contribute to the effective running of the service.
• Assisting with general office duties, such as filing, scanning, and processing correspondence, to ensure the team functions efficiently.
• Communication skills
• IT skills
• Attention to detail
• Team working
• Initiative
• Patience
• Working week: Roles will generally be Monday to Friday, however working hours and shift patterns may vary depending on the department. Full details of the working pattern will be discussed at interview.

MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary. We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022. We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.