Neonatal Ward Receptionist & Admin Support

Transformation Unit; Manchester; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) is recruiting for a receptionist/administrator to support the Neonatal Unit at North Manchester General Hospital. The role requires excellent organisational and communication skills, with duties spanning reception, data entry and patient record maintenance.

You will greet parents and visitors, perform clerical tasks, and ensure accurate data handling in the EPR/HIVE system. A team player with a proactive approach is essential for this role.

Qualifications

• Be highly organised with excellent communication and customer service skills.
• Provide a complete range of reception and administrative services including data input.
• Liaise with clinical and administrative staff and welcome parents, carers and visitors.

Responsibilities

• Greet parents and visitors to the ward and direct them as appropriate.
• Provide administrative and clerical duties to the Neonatal Unit.
• Maintain/update patients' records on the Trust's Electronic Patient Record HIVE system with accuracy.

Skills

Reception duties

Administrative skills

Data entry

Communication skills

Customer service

Education

GCSE English & Mathematics

Tools

HIVE EPR system

Job description

Manchester University NHS Foundation Trust (MFT) is recruiting for a receptionist/administrator to support the Neonatal Unit at North Manchester General Hospital. The role requires excellent organisational and communication skills, with duties spanning reception, data entry and patient record maintenance.

You will greet parents and visitors, perform clerical tasks, and ensure accurate data handling in the EPR/HIVE system. A team player with a proactive approach is essential for this role.