Gatehouse Security Officer

Anchor Group Services; Hebburn; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full uniform provided

Employee Assistance Programme 24/7

Cycle to Work

Auto Enrolment Pension

Discounted training courses

Job summary

Anchor Group Services is seeking an experienced Security Officer to join the Balaena Tyne site in Newcastle. The role involves acting as a visible security presence, engaging with employees, contractors and visitors while ensuring site procedures are followed.

You will conduct patrols, manage access, respond to incidents and maintain comprehensive records with a professional, customer-focused approach. The ideal candidate holds a valid frontline SIA Licence and has previous security experience.

Qualifications

• Must hold valid frontline SIA licence (DS or SG)
• Experience in security roles or guarding environment
• Strong communication, written and verbal
• Smart appearance, reliable, punctual and professional

Responsibilities

• Provide visible security presence and engage with employees, contractors and visitors
• Manage gatehouse operations and sign in/out visitors and deliveries
• Control access and egress; verify identifications and authorisations
• Conduct regular site patrols and report suspicious activity or hazards
• Record observations accurately and maintain site records and reports
• Respond to incidents promptly and escalate as required
• Deliver professional, customer-focused security service throughout shift

Skills

SIA Frontline Licence

Security experience

Communication skills

Reliability

Job description

Job Description

Job Role: Security Officer

Shift Pattern: 4 on 4 off shift pattern, 6:00-18:00 - average 42 hours per week

Contract Type: Zero hour contract

Pay: £13.00 per hour

Location: Balaena Tyne (formerly A&P Tyne) - Wagonway Road, Hebburn, Tyne and Wear, England, NE31 1SP

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced and professional Security Officer to join our established team at Balaena Tyne in Newcastle.

This is an excellent opportunity for an experienced Security Officer who takes pride in maintaining a safe and secure environment while delivering a professional and approachable service. You will act as a visible security presence across the site, engaging with employees, contractors and visitors while ensuring site security procedures are followed at all times. You will be responsible for conducting regular patrols, monitoring activity across the site, managing access and gatehouse operations, responding promptly to incidents and security concerns, and maintaining accurate records in line with site procedures.

We are looking for someone with strong observational and communication skills who is confident working both independently and as part of a wider security team. You should be professional, reliable and customer-focused, with the ability to remain calm and make appropriate decisions when responding to incidents.

The successful candidate must hold a valid frontline SIA Licence.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Managing gatehouse operations and acting as a professional first point of contact for employees, contractors, visitors and delivery drivers
• Signing visitors and contractors in and out of the site and maintaining accurate gatehouse records
• Controlling access and egress to the site, checking identification and ensuring all visitors, contractors and vehicles are appropriately authorised
• Conducting regular security patrols of the site, identifying and reporting any suspicious activity, security risks or potential hazards
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licence - DS or SG
• Previous security experience
• Confidence to respond appropriately to incidents and challenging situations
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable, punctual and able to maintain high professional standards
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Professional and customer-focused approach
• Ability to remain alert and vigilant throughout the shift

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

What's Next?

Other companies may call this role: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay.

Requirements Full 5-year employment checkable history Valid frontline SIA licence - DS or SG Previous security experience Confidence to respond appropriately to incidents and challenging situations Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable, punctual and able to maintain high professional standards High level of enthusiasm and passion Ability to work in a fast-moving environment Professional and customer-focused approach Ability to remain alert and vigilant throughout the shift