Network Service Lead

PureKat Consultancy; Cambridgeshire and Peterborough; On-site; GBP 45,000 - 60,000; Full time

Job summary

PureKat Consultancy Ltd. near Fulbourn is seeking a Network Service Lead to head the technical service function, oversee daily operations and deliver high‑quality support to clients. The role requires leadership, strong technical knowledge in RTK/GNSS and related fields, and the ability to manage and mentor staff. Interview location is near Fulbourn, Cambridgeshire.

Qualifications

• Strong technical background in RTK, GNSS, precision positioning, telecommunications or related field.
• Experience supervising/line managing.
• Ability to explain technical information clearly to non-technical users.
• Full UK driving licence.

Responsibilities

• Lead the technical service function.
• Allocate and prioritise work.
• Provide technical support to customers.
• Line manage, support and develop team members.
• Take ownership of escalated issues.
• Create and configure accounts.
• Configure and test equipment.
• Support onboarding of customers.
• Maintain accurate records.
• Monitor and rectify network issues.
• Develop processes and documentation.

Skills

RTK

GNSS

Precision positioning

Telecommunications

Connected equipment

Mentoring

Communication

Organisational skills

Driving licence

Job description

Do you have strong technical experience within RTK, GNSS, precision positioning, telecomms or similar field?

Job Title: Network Service Lead

Location: Close to Fulbourn

Salary: negotiable DOE

Hours: Monday - Friday 8:00am - 5:00pm (flexibility required due to the nature of the role)

Contract Type: Full time, permanent

Our client based close to Fulbourn is seeking an Network Service Lead to join there team on a full time, permanent basis.

As Network Service Lead you will be responsible for:

• Leading the technical service function.
• Allocating and prioritising work
• Providing technical support to customers
• Line manage, support and develop members of the technical team.
• Take ownership of escalated issues
• Create and configure accounts
• Configure and test equipment.
• Support onboarding of customers
• Maintain accurate records.
• Monitor/rectify network issues
• Developing processes/documentation.

An ideal candidate for the Network Service Lead will have:

• A strong technical background in RTK, GNSS, precision positioning, telecommunications, connected equipment or a closely related field.
• Practical experience with some of the technologies that support RTK delivery
• The ability to quickly understand unfamiliar systems and equipment
• The ability to explain technical information clearly to non-technical users
• Experience supervising, mentoring or line managing
• Strong organisational skills
• A full UK driving licence.

Interviews will take place near Fubourn, Cambridgshire, following a registration process by PureKat Consultancy Ltd.