Neonatal Unit Receptionist & Admin Support

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training and development support

Health, wellbeing and safety support

Job summary

Manchester University NHS Foundation Trust's Neonatal Unit is seeking a Receptionist/Admin Clerk to provide welcoming front-desk support and essential clerical services. The role involves handling patient data on the HIVE system, directing visitors, and liaising with clinical and administrative colleagues.

Applicants should have GCSE English and Maths at Level C or equivalent, with experience in office systems and strong written and spoken English.

Qualifications

• GCSE English and Maths at Level C or equivalent.
• Experience using office systems and procedures.
• Good written and spoken English.

Responsibilities

• Welcome parents, carers and visitors to the ward and direct them as appropriate.
• Provide reception, administrative and clerical support to the Neonatal Unit, including data input.
• Maintain and update patient records on the Trust's HIVE electronic patient record system, ensuring accuracy.
• Collate data for reports and submit it.
• Work proactively with Security on the unit.
• Liaise with clinical and administrative staff.

Skills

Clerical skills

Typing

Telephone skills

Written English

Verbal communication

Time management

Data protection

Confidentiality

Education

GCSE English

GCSE Maths

Tools

HIVE system

Job description

Manchester University NHS Foundation Trust's Neonatal Unit is seeking a Receptionist/Admin Clerk to provide welcoming front-desk support and essential clerical services. The role involves handling patient data on the HIVE system, directing visitors, and liaising with clinical and administrative colleagues.

Applicants should have GCSE English and Maths at Level C or equivalent, with experience in office systems and strong written and spoken English.