Neonatal Personal Secretary

Betsi Cadwaladr University Health Board; St Asaph; On-site; GBP 21,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board in Wales is seeking a dedicated secretarial professional to support the Neonatal Service within the Children & Young People’s Division at Glan Clwyd. This fixed-term role runs for 12 months and is full time, 37.5 hours per week, Monday to Friday.

The post requires strong keyboard and MS Office skills, excellent communication, confidentiality, and the ability to manage a varied workload.

Qualifications

• NVQ Business Administration L3 or equivalent experience.
• Knowledge of a range of administrative processes. Experience of working in a busy office environment.
• Proficient in use of Microsoft Office applications.
• Experience in planning, organising and prioritising own workload.
• Welsh speaking is desirable.

Responsibilities

• Provide secretarial support within the Neonatal Service.
• Cover Neonatal ward clerk duties when required.
• Maintain confidentiality and a professional manner at all times.
• Communicate effectively with staff at all levels.

Skills

Communication skills

Keyboard skills

Microsoft Office

Secretarial experience

Welsh language desirable

Confidentiality

Organisation

Education

NVQ Business Administration L3

RSA/OCR Level 2

CLAIT/ECDL or equivalent IT qualification

Office administration background

Tools

Microsoft Word

Microsoft Office Suite

Job description

Fixed Term for 12 months due to needs of the service

Full time - 37.5 hours per week (Monday - Friday)

We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neonatal Service within Children & Young People's Division based at Glan Clwyd.

Main duties of the job

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role including covering the Neonatal ward clerk role when required.

A good telephone manner essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, serving a population of almost 700,000 people across the six counties of North Wales (Angelsey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham).

This area is geographically diverse, comprising of large rural areas, an extensive coastline, a number of large population centers and industrial areas. It offers spectacular landscapes and a rich cultural heritage - many of the population we serve speak both Welsh and English.

We employ around 16,000 staff and have an annual budget of around £1.1 billion. As a fully integrated organisation we commission and provide a full range of primary, community, mental health, and acute and elective hospital services.

Qualifications

• NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent.
• Knowledge of a range of administrative processes. Experience of working in a busy office environment. Competently communicates professionally and effectively with all levels of staff both verbally and in writing. Proficient in use of Microsoft office applications. Experienced in planning organising and prioritise own workload. Flexible and adaptable to changing service demands. Excellent organisational skills.
• Evidence of Continual Personal development. Ability to deal with sensitive information.
• Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic.
• Able to travel to meet the requirements of the post.
• AMSPAR - City & Guilds L3. NVQ Customer Service L3.
• Experience of working within the NHS.
• Knowledge of NHS Organisations. Medical terminology.
• Welsh Speaking.

Experience

• Previous secretarial experience
• Experience of working in a busy office
• Minute taking experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Operational Lead Manager For Neonatal Service