Neonatal Personal Secretary

NHS; Bodelwyddan; Remote; GBP 27,000 - 28,000; Full time

Job summary

Betsi Cadwaladr University Health Board (NHS) is inviting applications for a Neonatal Administration role at Glan Clwyd Hospital in Bodelwyddan. The post is full-time (37.5 hours per week), fixed-term for 12 months, with salary £26,813–£27,890 per year.

You will provide secretarial support within the Neonatal Service and cover ward clerk duties as needed. The ideal candidate will have strong keyboard and Microsoft Office skills, good communication, and the ability to work independently while

Qualifications

• NVQ Business Administration L3 or equivalent experience; proficient in Microsoft Word.
• Knowledge of a range of administrative processes and experience in a busy office environment.
• Proven ability to plan, organise and prioritise workload; adaptable to changing service demands.
• Excellent communication skills and professional approach at all levels.

Responsibilities

• Provide secretarial support within the Neonatal Service within Children & Young People’s Division.
• Undertake a variety of duties including covering the Neonatal ward clerk role when required.
• Demonstrate a professional and confidential approach at all times.
• Welsh language ability is desirable but not essential.

Skills

MS Word

Microsoft Office

Organisational skills

Communication

Team player

Education

NVQ Business Administration L3

AMSPAR – City & Guilds L3

NVQ Customer Service L3

Welsh Speaking

Tools

Microsoft Word

IT knowledge

Job description

Main area Neonatal Administration - C&YP Grade Band 3 Contract 12 months (Fixed Term for 12 months due to needs of the service) Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 050-AC290-1126

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Glan Clwyd Hospital Town Bodelwyddan Salary £26,813 - £27,890 per annum Salary period Yearly Closing 10/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

Fixed Term for 12 months due to needs of the service

Full time - 37.5 hours per week (Monday - Friday)

We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neonatal Service within Children & Young People’s Division based at Glan Clwyd.

Main duties of the job

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role including covering the Neonatal ward clerk role when required.

A good telephone manner essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, serving a population of almost 700,000 people across the six counties of North Wales (Angelsey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham).

This area is geographically diverse, comprising of large rural areas, an extensive coastline, a number of large population centres and industrial areas. It offers spectacular landscapes and a rich cultural heritage - many of the population we serve speak both Welsh and English.

We employ around 16,000 staff and have an annual budget of around £1.1 billion. As a fully integrated organisation we commission and provide a full range of primary, community, mental health, and acute and elective hospital services.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please

Person specification

Qualifications

• NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent.
• Knowledge of a range of administrative processes. Experience of working in a busy office environment. Competently communicates professionally and effectively with all levels of staff both verbally and in writing. Proficient in use of Microsoft office applications. Experienced in planning organising and prioritise own workload. Flexible and adaptable to changing service demands. Excellent organisational skills.
• Evidence of Continual Personal development. Ability to deal with sensitive information.
• Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic.
• Able to travel to meet the requirements of the post.
• AMSPAR – City & Guilds L3. NVQ Customer Service L3.
• Experience of working within the NHS.
• Knowledge of NHS Organisations. Medical terminology.
• Welsh Speaking.

Experience

• Previous secretarial experience
• Experience of working in a busy office
• Minute taking experience

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Name Fiona Lewis Job title Operational Lead Manager For Neonatal Service Email address [e-mail] Telephone number 03000844447