Neonatal Personal Secretary

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 21,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board in Wales is seeking a motivated secretary to provide admin support within the Neonatal Service of the Children & Young People’s Division at Glan Clwyd. The role is full-time, 37.5 hours per week, fixed-term for 12 months.

You will need excellent keyboard skills and experience with the Microsoft Office package, with Welsh language ability being helpful but not essential. A strong, confidential approach is essential.

Qualifications

• NVQ Business Administration L3 or equivalent.
• Experience in a busy office environment with professional written and spoken communication.
• Proficient in Microsoft Word and Microsoft Office applications.
• Able to plan, organise and prioritise own workload.

Responsibilities

• Provide secretarial support within the Neonatal Service.
• Cover the Neonatal ward clerk role when required.
• Demonstrate confidentiality and professional conduct at all times.
• Maintain effective communication with staff at all levels.

Skills

Communication skills

Organisation

Time management

Attention to detail

Welsh language (desirable)

Education

NVQ Business Administration L3 or equivalent

RSA / OCR level 2 or equivalent

CLAIT plus / ECDL or equivalent

Tools

Microsoft Word

Microsoft Office

Job description

Job Overview

Fixed Term for 12 months due to needs of the service

Full time - 37.5 hours per week (Monday - Friday)

We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neonatal Service within Children & Young People’s Division based at Glan Clwyd.

Main duties of the job

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role including covering the Neonatal ward clerk role when required. A good telephone manner essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, serving a population of almost 700,000 people across the six counties of North Wales (Angelsey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham). This area is geographically diverse, comprising of large rural areas, an extensive coastline, a number of large population centres and industrial areas. It offers spectacular landscapes and a rich cultural heritage - many of the population we serve speak both Welsh and English. We employ around 16,000 staff and have an annual budget of around £1.1 billion. As a fully integrated organisation we commission and provide a full range of primary, community, mental health, and acute and elective hospital services.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent.
• Knowledge of a range of administrative processes. Experience of working in a busy office environment. Competently communicates professionally and effectively with all levels of staff both verbally and in writing. Proficient in use of Microsoft office applications. Experienced in planning organising and prioritise own workload. Flexible and adaptable to changing service demands. Excellent organisational skills.
• Evidence of Continual Personal development. Ability to deal with sensitive information.
• Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic.
• Able to travel to meet the requirements of the post.

Desirable criteria

• AMSPAR – City & Guilds L3. NVQ Customer Service L3.
• Experience of working within the NHS.
• Minute-taking skills.
• Knowledge of NHS Organisations. Medical terminology.
• Welsh Speaking.

Experience

Essential criteria

• Previous secretarial experience
• Experience of working in a busy office

Desirable criteria

• Minute taking experience