Senior Medical Secretary

NHS; Bodelwyddan; Remote; GBP 29,000 - 32,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) in North Wales is seeking an experienced Senior Medical Secretary for Glan Clwyd Hospital in Bodelwyddan. The role covers comprehensive secretarial and administrative support to consultants and the medical team, with diary management, workload coordination and patient pathway facilitation.

The post is a fixed-term contract until 29 October 2027, full-time (37.5 hours) with NHS terms.

Qualifications

• NVQ Business administration L4 or equivalent experience
• City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience.
• Management qualification or working towards
• NVQ 3 Customer Service
• ILM Level 2 (or working towards) relevant equivalent qualification.

Responsibilities

• Provide a comprehensive, high quality medical secretarial and administrative service to the consultant, their medical team and specialist nursing teams, and other health professionals.
• Coordinate and maintain arrangements to facilitate the patients progression along a defined pathway. Maintain the office organisation and monitor the workload related to the administration team.
• The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.

Skills

Advanced typing

Excellent organisational

Workload prioritisation

Minute taking

Education

NVQ Business administration L4

AMSPAR Level 3 Diploma in Medical administration or equivalent

RSA/OCR Level 3 typing

ECDL or equivalent

Management qualification or working towards

NVQ 3 Customer Service

ILM Level 2 or equivalent

Tools

Microsoft Office

Job description

Main area Dermatology Grade Band 4 Contract 12 months (Fixed term until 29/10/2027 to meet the needs of the service) Hours Full time - 37.5 hours per week (Monday - Friday - 9.00am - 5.00pm - 30 mins unpaid lunch break) Job ref 050-AC280-1026

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Glan Clwyd Hospital Town Bodelwyddan Salary £28,819 - £31,626 per annum Salary period Yearly Closing 15/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Job overview

This post is fixed term/secondment until 29/10/27 due to meet the needs of the service

The post holder is a senior member of the medical secretary team providing an expert administration service to the clinical specialty and its associated work streams.

The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, co-ordination of workload and of appointments and admission related information for patients and carers.

Main duties of the job

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals.

To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Qualifications

• NVQ Business administration L4 or equivalent experience
• City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience.
• Management qualification or working towards
• NVQ 3 Customer Service
• ILM Level 2 (or working towards) relevant equivalent qualification.

Experience

• Comprehensive administration experience at high level
• Abillity to work unsupervised and make decisions
• Ability to work under pressure
• Previous NHS Experience

Skills

• Advanced typing skills
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

• Knowledge and ability to use Microsoft office applications.
• Evidence of Continual Personal Development
• Knowledge of Referral To Treatment process (RTT).

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.