Admin Assistant

Betsi Cadwaladr University Health Board; Holt; On-site; GBP 27,000 - 28,000; Part time

Job summary

Betsi Cadwaladr University Health Board (North Wales) seeks a part-time administrative professional to provide accurate secretarial support to the Child Psychology Department and management team. The role includes coordinating admin, prioritising tasks, and following referral procedures to assist patient pathways.

Experience in NHS administration and proficiency with Microsoft Office are important, with Welsh language ability considered a benefit.

Qualifications

• Good standard of Education including English and Maths
• RSA/OCR stage 2 or equivalent qualification or experience
• ECDL/Clait Plus or IT qualification or equivalent experience
• NVQ Business Administration L3 or equivalent knowledge & experience, or willing to work towards
• NVQ Customer Service L3

Responsibilities

• Provide high quality secretarial and administrative support.
• Coordinate admin for the Child Psychology Department and management team.
• Independently organise workload to meet deadlines.
• Support the facilitation of patients along a defined pathway by following referral procedures.
• Take and transcribe succinct minutes.

Skills

Minute taking

Time management

Microsoft Office proficiency

Organisational skills

NHS knowledge

Education

NVQ Business Administration L3

RSA/OCR stage 2

ECDL/Clait Plus or IT qualification

NVQ Customer Service L3

Good standard of Education including English and Maths

Tools

Microsoft Office

Job description

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector) in order to provide a safe and efficient patient pathway.

The post holder will support the delivery of a comprehensive high quality secretarial administrative service.

Scope of the Role:

To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the Child Psychology Department, clinical/administrative, and management team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway by following referral procedures.

Main duties of the job

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person Specification

Qualifications and / or Knowledge

• Good standard of Education including English and Maths
• RSA/OCR stage 2 or equivalent qualification or experience
• ECDL/Clait Plus or IT qualification or equivalent experience
• NVQ Business Administration L3 or equivalent knowledge & experience, or willing to work towards
• NVQ Customer Service L3

Aptitude and Abilities

• Proficient in use of Microsoft Office applications
• Ability to take and transcribe succinct minutes
• Experienced in planning, organising and prioritising own workload
• Flexible and adaptable to changing service demands
• Knowledge of NHS Organisations
• Medical terminology

Experience

• Knowledge of a range of administrative & clerical processes
• Experience of working in a busy office environment
• Experience of working within the NHS

Values

• Team Player
• Friendly
• Confident manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wrexham Child Health Centre / Catherine Gladstone House

£26,813 to £27,890 a yearper annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC268-1026

Job locations

Wrexham Child Health Centre / Catherine Gladstone House