National Operations Manager

Churchill Services; Woodmancote; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company car or car allowance

33 days leave incl. bank holidays

Enhanced maternity/paternity pay

24/7 online GP & mental health support

Training, development & apprenticeship

Job summary

Churchill Services is seeking a National Operations Manager to oversee cleaning operations across regional contracts, reporting to the Head of Operations and acting as the healthcare sector specialist. You will lead and motivate a team of Managers while driving performance and service excellence to deliver regional objectives.

The role requires national travel (Yorkshire to the South Coast) and a focus on compliance, safety and continuous improvement.

Qualifications

• Proven experience in cleaning operations with strong compliance and service standards.
• People management experience across multiple sites and teams.
• Strong commercial awareness and financial acumen.

Responsibilities

• Oversee operational and strategic management and delivery of all services.
• Support and coach a team of managers to maximise client retention and growth.
• Analyse regional business performance and develop operating strategies.
• Manage client engagement and drive mobilisation of new business wins.
• Identify opportunities for continuous improvement, cost savings and account growth.

Skills

People management

Cleaning operations

Compliance & safety

Financial management

IT literacy

Commercial awareness

Job description

National travel required (Yorkshire to the South Coast)
Up to £50,000 per annum, plus company car or car allowance

We are seeking a National Operations Manager to join our thriving Chequers division, overseeing cleaning operations across a portfolio of regional contracts. Reporting to the Head of Operations, you will act as our healthcare sector specialist, leading and motivating a team of Managers while driving operational performance, service excellence, and the delivery of regional business objectives.

As a National Operations Manager you ll be:

• Responsible for operational and strategic management and delivery of all services.
• Supporting a team of managers, working with them on the front line to maximise client retention and growth.
• Analysing the business and production of operating strategies for the region.
• Managing client engagement, and driving innovation and mobilisation of any new business wins
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a National Operations Manager you ll have:

• Proven experience managing cleaning operations with an understanding of compliance, service standards, and operational best practice.
• People management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome.
• The ability to use own initiative to problem solve in a fast paced, high pressure environment.
• Strong commercial awareness, financial management, Health and Safety awareness and IT literacy.
• Passionate, flexible, trustworthy, and innovative.

What we offer you
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

• We are employee-owned, making you a beneficiary of our future success.
• 33 days leave including bank holidays.
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually from beach cleans to supporting your local community. You choose
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments
Please let us know if there are any adjustments we can make to support you during our recruitment process. We re happy to help

Please note: A basic DBS check is required for this role