National Operations Manager Chequers Contract

Churchill Group; Greater London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Employee-owned benefits

33 days leave including bank holidays

Enhanced pay for maternity, paternity, and sick leave

24hr online GP access and wellness support

Two paid volunteering days annually

Training and development opportunities

Recognition and annual awards program

Job summary

Churchill Group is seeking a National Operations Manager to oversee cleaning operations across healthcare contracts throughout the UK. This role involves managing a team of five Managers and driving operational performance while ensuring service excellence.

The ideal candidate will have proven experience in managing cleaning operations, strong people management skills, and the ability to foster a continuous improvement culture. The position offers a competitive compensation package and extensive employee benefits.

Qualifications

• Managing cleaning operations across healthcare contracts with understanding of compliance.
• Motivating and coaching diverse teams across multiple sites.
• Strong financial management and operational best practice knowledge.

Responsibilities

• Overseeing strategic management of cleaning operations.
• Supporting a team of managers for client retention.
• Analyzing business for operational strategies.

Skills

Proven experience managing cleaning operations

People management experience

Problem-solving in a fast-paced environment

Strong commercial awareness

Health and Safety awareness

IT literacy

Job description

Overview

National travel required (Yorkshire to the South Coast)
Up to £50,000 per annum, plus company car or car allowance

We are seeking a National Operations Manager to join our thriving Chequers division, overseeing cleaning operations across a portfolio of regional and national healthcare contracts. Reporting to the Head of Operations, you will act as our healthcare sector specialist, leading and motivating a team of five Managers while driving operational performance, service excellence, and the delivery of regional business objectives.

As a National Operations Manager you’ll be:

• Responsible for operational and strategic management and delivery of all services.
• Supporting a team of managers, working with them on the front line to maximise client retention and growth.
• Analysing the business and production of operating strategies for the region.
• Managing client engagement, and driving innovation and mobilisation of any new business wins
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a National Operations Manager you’ll have:

• Proven experience managing cleaning operations across healthcare contracts, with an understanding of compliance, service standards, and operational best practice.
• People management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome.
• The ability to use own initiative to problem solve in a fast paced, high pressure environment.
• Strong commercial awareness, financial management, Health and Safety awareness and IT literacy.
• Passionate, flexible, trustworthy, and innovative.

Benefits

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

• We are employee-owned, making you a beneficiary of our future success.
• 33 days leave including bank holidays.
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.

Please note: A basic DBS check is required for this role