HR Operations Partner

Churchill Services; Shottlegate; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Employee ownership

33 days leave

Car allowance

24/7 online GP access

Mental health support

Volunteering days

Training & development

Wellbeing & Inclusion committee

Job summary

Churchill Services is seeking an experienced HR Operations Partner to provide expert employee relations and operational HR support across our social housing division, Chequers, based in Orpington, Kent, with national travel.

Reporting to the Head of HR, you will partner with operational leaders to guide complex ER matters, drive change initiatives, and deliver proactive people solutions aligned with business objectives.

Qualifications

• Proven HR experience in a fast-paced, commercial environment.
• Strong Employee Relations expertise with compliant advice.
• Experience partnering with operational leaders to drive outcomes.
• Experience supporting organisational change, including restructures and TUPE.
• Excellent communication, coaching, negotiation and problem-solving skills.
• CIPD Level 5 qualified or working towards; UK driving licence; willing to travel nationally.

Responsibilities

• Act as a trusted HR partner to operational managers across the division.
• Lead and support complex Employee Relations cases ensuring legislative compliance.
• Build strong stakeholder relationships to influence outcomes.
• Coach and develop managers to enhance people management capability.
• Support organisational change initiatives including restructures and TUPE activity.
• Collaborate with HR, Recruitment, Learning & Development and TUPE teams to deliver solutions.

Skills

Employee relations

People management

Stakeholder management

Coaching

Negotiation

Education

CIPD Level 5

Job description

Location: Orpington, Kent (BR6) with national travel. Package: Competitive salary + car allowance.

We're looking for an experienced HR Operations Partner to join our growing HR team, providing expert employee relations and operational HR support across our specialist social housing division, Chequers.

This is an exciting opportunity to play a key role within a fast-paced and highly compliant environment, supporting a business experiencing significant growth and change. Working closely with operational leaders and as part of a wider HR function, you'll help drive positive change, improve people practices, and deliver proactive HR solutions that support business objectives.

Reporting to the Head of HR, you'll partner with operational teams to provide expert guidance on complex employee relations matters, lead change initiatives, support organisational development, and help shape the people agenda across the division.

As a HR Operations Partner you'll:

• Act as a trusted HR partner to operational managers, providing expert advice and guidance across a broad range of people matters.
• Lead and support complex Employee Relations cases, ensuring compliance with employment legislation, company policies and best practice.
• Build strong stakeholder relationships, influencing positive outcomes and supporting operational success across the division.
• Coach and develop managers, building capability, confidence and consistency in people management.
• Support organisational change initiatives, including restructures, redundancies, TUPE activity and performance improvement programmes.
• Work collaboratively with colleagues across HR, Recruitment, Learning & Development and TUPE to deliver effective people solutions and support talent development.

As a HR Operations Partner you'll have:

• Proven HR experience within a fast-paced, commercial environment.
• Strong Employee Relations expertise, including managing complex cases and providing commercially focused advice aligned to employment legislation and HR best practice.
• Experience partnering with operational leaders, influencing stakeholders and driving positive people outcomes.
• Experience supporting organisational change, including restructures, redundancy consultations and TUPE activity.
• Excellent communication, coaching, negotiation and problem-solving skills, with the ability to build capability in others.
• CIPD Level 5 qualified (or working towards), with a full UK driving licence and willingness to travel nationally.

What we offer you

• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help..

Please note: An enhanced DBS check is required for this role