National Facilities Contract Manager – Lead Ops & Compliance

CBRE, Inc.; Lincoln; On-site; GBP 60,000 - 90,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Manager to oversee a national portfolio from the East Midlands area. The role focuses on contract and operations management, team leadership, and strong client relationships within CBRE GWS.

You will drive financial performance, ensure compliance with SLAs, and lead continuous improvements while fostering a safe and productive working environment across a national footprint.

Qualifications

• Facilities management in Hard Services FM with self-delivery and subcontractor oversight.
• Strong leadership and team management capabilities.
• Excellent communication skills and solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Proficient with Microsoft Office and well-organised.
• Ability to prioritise, work under pressure and meet deadlines.

Responsibilities

• Oversee contract performance, ensure SLAs, compliance, and efficient operations.
• Lead Engineering and Operations teams; focus on performance, training and CBRE procedures.
• Build and maintain relationships with clients, stakeholders, and CBRE management including reporting and issue resolution.
• Manage financial plans focusing on revenue, profit and cost reduction while upholding quality standards and policy adherence.
• Identify improvements, implement controls to meet statutory and contractual commitments, ensure safe working environment.
• Deliver effective communication through various channels and drive site, systems and staff training.

Skills

Facilities management

Leadership & team management

Communication & H&S

Microsoft Office

Work under pressure

Tools

Microsoft Office Suite

Job description

CBRE Group, Inc. is seeking a Contract Manager to oversee a national portfolio from the East Midlands area. The role focuses on contract and operations management, team leadership, and strong client relationships within CBRE GWS.

You will drive financial performance, ensure compliance with SLAs, and lead continuous improvements while fostering a safe and productive working environment across a national footprint.