Contract Manager

CBRE Group, Inc.; United Kingdom; Remote; GBP 65,000 - 75,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking a Contract Manager to cover a national portfolio from the Midlands area. You will oversee contract performance, manage the Engineering and Operational teams, and maintain strong client relationships while ensuring compliance and safe operations.

The role requires hard services FM experience, leadership skills, and proficiency with Microsoft Office. You will drive continuous improvement, monitor SLAs, and contribute to cost control and service quality

Qualifications

• Proven experience in Hard Services FM; self-delivery and subcontractor management.
• Strong leadership and motivation skills to direct and manage a team.
• Excellent written and verbal communication; solid Health & Safety knowledge (NEBOSH/IOSH preferred).
• Proficient in Microsoft Office Suite; well-organised and detail-oriented.
• Ability to perform under pressure and meet deadlines.

Responsibilities

• Oversee contract performance, ensure adherence to SLAs, compliance, and efficient operations.
• Lead Engineering and Operational teams, including performance, training and CBRE procedures.
• Build and maintain relationships with clients, stakeholders and CBRE management; reporting and issue resolution.
• Manage financial plans focusing on revenue, profit and cost reduction while maintaining quality.
• Identify improvements, implement control systems to meet contractual commitments and ensure safe working environment.
• Deliver effective communication and ongoing training for site, systems and staff development.

Skills

Facilities Management

Leadership & Team Management

Communication

Health & Safety

Performance Under Pressure

Education

NEBOSH IOSH preferred

Tools

Microsoft Office Suite

Job description

Join the CBRE Global Workplace Solutions team as a Contract Manager!

Are you a skilled facilities management professional looking for a new opportunity?

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team to cover a national portfolio from the Midlands area.

What You’ll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We’re Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

• Join a leading global company and expand your horizons.
• Enjoy ample opportunities for skill development and professional advancement.
• Contribute to a safe, inclusive, and positive work environment.