Facilities Contract Manager: FM Operations & Leadership

CBRE, Inc.; Leeds; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking a Contract Manager to oversee contract performance across sites in Yorkshire. You will lead Engineering and Operational teams, ensure SLA compliance, and manage client relations while driving revenue and cost efficiency.

The role emphasizes proactive improvement, safety, and CBRE procedures, with a focus on delivering high-quality facilities management services in a demanding environment.

Qualifications

• Hard services FM experience with self-delivery and subcontractors.
• Strong leadership, coaching, and team development abilities.
• Excellent written and verbal communication; solid H&S knowledge.
• Proficient in MS Office and well-organised with good planning.
• Ability to prioritise and deliver under deadlines.

Responsibilities

• Oversee contract performance, SLAs, compliance, and operations.
• Lead and develop Engineering and Operations teams.
• Manage client and stakeholder relations, reporting and issue resolution.
• Control financial plans focusing on revenue, profit and cost reduction.
• Identify improvements, ensure statutory and contractual commitments, and maintain safety.

Skills

Facilities management experience

Leadership & team management

Communication & H&S

Technical proficiency

Performance under pressure

Tools

Microsoft Office Suite

Job description

CBRE Global Workplace Solutions is seeking a Contract Manager to oversee contract performance across sites in Yorkshire. You will lead Engineering and Operational teams, ensure SLA compliance, and manage client relations while driving revenue and cost efficiency.

The role emphasizes proactive improvement, safety, and CBRE procedures, with a focus on delivering high-quality facilities management services in a demanding environment.