Contract Manager: Lead Facilities Operations & Team Performance

CBRE Group, Inc.; Leeds, Sheffield; On-site; GBP 50,000 - 70,000; Full time

Job summary

CBRE Group, Inc. in Yorkshire invites a Contract Manager to lead operations across hard services, contract performance, and safety compliance. You will oversee SLAs, manage subcontractors, and align teams to CBRE processes while driving efficiency.

This role requires strong leadership, clear communication, and a focus on quality, financials, and continuous improvement. You’ll develop staff, report to clients, and ensure a safe, compliant workplace through practical, hands-on management.

Qualifications

• Hard Services FM experience, including self-delivery and subcontractor management.
• Strong leadership and team management skills.
• Excellent communication (written & verbal) and awareness of Health & Safety (NEBOSH/IOSH preferred).
• Proficient in Microsoft Office and well organized.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

Skills

Leadership

Communication

Team Management

Microsoft Office

Tools

Microsoft Office Suite

Job description

CBRE Group, Inc. in Yorkshire invites a Contract Manager to lead operations across hard services, contract performance, and safety compliance. You will oversee SLAs, manage subcontractors, and align teams to CBRE processes while driving efficiency.

This role requires strong leadership, clear communication, and a focus on quality, financials, and continuous improvement. You’ll develop staff, report to clients, and ensure a safe, compliant workplace through practical, hands-on management.