Contract Manager

CBRE Group, Inc.; East Midlands; On-site; GBP 45,000 - 65,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Manager to oversee FM operations across the East Midlands. You will manage contract performance, ensure SLAs and compliance, and lead Engineering and Operational teams to deliver excellent service.

The role emphasizes stakeholder relations, financial prudence, and continuous improvement, with a focus on safety and policy adherence within CBRE practices.

Qualifications

• Experience in Hard Services FM and managing both direct delivery and subcontractors.
• Strong leadership and ability to motivate and direct a team.
• Excellent written and verbal communication with a solid Health & Safety understanding.
• Proficiency with Microsoft Office and good organisational skills.
• Ability to prioritise, work under pressure, and meet deadlines.

Responsibilities

• Oversee contract performance, ensuring SLAs, compliance, and efficient operations.
• Lead Engineering and Operational teams, including performance, training, and CBRE procedures.
• Build and maintain relationships with clients, stakeholders, and CBRE management, with reporting and issue resolution.
• Manage financial plans, focusing on revenue, profit, and cost reduction while upholding quality and policy.
• Identify continuous improvements; implement control systems to meet contractual commitments and safe working environment.
• Deliver clear communication through multiple channels and drive ongoing site/system staff development.

Skills

Facilities Management Experience

Leadership & Team Management

Communication & H&S

Technical Proficiency

Performance Under Pressure

MS Office Proficiency

Tools

Microsoft Office Suite

Job description

Join the CBRE Global Workplace Solutions team as a Contract Manager!

Are you a skilled facilities management professional looking for a new opportunity?

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team to cover the East Midlands region.

What You'll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We're Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

Join a leading global company and expand your horizons.

Enjoy ample opportunities for skill development and professional advancement.

Contribute to a safe, inclusive, and positive work environment.

Don't miss this exciting opportunity! Join one of the UK's leading FM providers and build your career.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.