Multisite Reception & Admin Assistant (9‑Month FTC)

Mersey Care NHS Foundation Trust; Sefton; On-site; GBP 19,000 - 23,000; Full time

Job summary

Mersey Care NHS Foundation Trust is seeking a motivated receptionist/administration assistant for a 9-month fixed term, 37.5 hours per week, across multiple sites in the community reception team supporting equipment and wheelchair services. You will greet patients, answer calls on the switchboard, sort mail, and maintain confidential records with accuracy and care to support service delivery.

Flexibility to work across sites, with training and a focus on delivering high-quality admin support for

Qualifications

• Excellent interpersonal skills and customer focus.
• Willingness to work across multiple sites.
• Respect for confidentiality and data protection.

Responsibilities

• Greet patients and visitors on arrival at the centre.
• Answer and direct calls on the switchboard and process messages.
• Sort mail and maintain filing and records systems.
• Assist with data collection and standardised reports when required.
• Participate in meetings and maintain professional standards.

Skills

Reception duties

Customer service

Telephone handling

Administrative support

Tools

MS Office

Job description

Mersey Care NHS Foundation Trust is seeking a motivated receptionist/administration assistant for a 9-month fixed term, 37.5 hours per week, across multiple sites in the community reception team supporting equipment and wheelchair services. You will greet patients, answer calls on the switchboard, sort mail, and maintain confidential records with accuracy and care to support service delivery.

Flexibility to work across sites, with training and a focus on delivering high-quality admin support for