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Mersey Care NHS Foundation Trust; Widnes; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mersey Care NHS Foundation Trust in Widnes, England, is hiring an Administrative Assistant/Receptionist to support the Halton/Warrington Early Intervention in Psychosis Service. You will be part of an admin team providing clerical support to a multi-disciplinary clinical team, including reception duties and appointment scheduling.

The role involves answering calls, photocopying, scanning, uploading referrals, and assisting with documents and general administration.

Qualifications

• Experience in admin or reception roles within a busy environment.
• Able to manage telephone calls and appointments efficiently.
• Proficient with standard office software and photocopying/scanning tasks.

Responsibilities

• Provide clerical support to a multi-disciplinary clinical team.
• Support reception areas, answer telephone calls, and handle enquiries.
• Photocopy, scan, upload referrals and arrange appointments.

Skills

Administrative support

Reception duties

Telephone handling

Data entry

Document management

Tools

Microsoft Word

Microsoft Excel

Email client

Job description

Administration Assistant | Mersey Care NHS Foundation Trust

We are seeking to recruit a full time Administrative Assistant/Receptionist for Halton/Warrington Early Intervention in Psychosis Service. This post will be part of an admin team who will support a clinical team and reception area.

To provide an efficient and effective clerical service to the multi-disciplinary team.

The role will include providing administrative support to the team and will include, supporting reception areas, answering telephone calls into the Service, photocopying, scanning, uploaded referrals and making appointments.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

**Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities**