Multi-Trade Operative

Sanctuary Group; Rochford; On-site; GBP 33,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave + holidays

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Job summary

Sanctuary Group in Rochford is hiring two Multi-Trade Operatives to join the team. You will work in a squad with occasional lone working, and a company van and power tools will be provided to carry out duties to a high standard.

The role runs Monday to Friday, 8:00am to 5:00pm, totaling 40 hours per week. The position requires NVQ Level 2 in a core trade (carpentry or electrical); Plumbing applicants may need Plumbing Level 3 with WRAS/G3.

Qualifications

• Must have NVQ Level 2 in a core trade (carpentry, electrical). Plumbing applicants require Plumbing Level 3 and WRAS/G3 where applicable.
• CSCS cards are not accepted as proof of qualifications; original certificates must be brought to interview.
• Knowledge of health and safety regulations and working legislation.

Responsibilities

• Carry out construction, fault fixing and maintenance duties per contract specifications.
• Maintain and restock tools and equipment; ensure good working condition.
• Respond to complaints or breakdowns promptly and inform customers of progress.
• Provide accurate, timely progress information to customers.

Skills

Customer service

Communication

Time management

Safety awareness

Driving licence

Education

NVQ Level 2 (core subject)

Plumbing Level 3

Unvented – G3 Certificate

Water Regulations (WRAS)

Tools

Power tools

Job description

Rochford – covering the South East region

£39,324 per year

40 hours per week – Monday to Friday – 8:00am to 5:00pm

We have an opportunity for 2 Multi-Trade Operatives to join our team in Rochford. As a Multi-Trade Operative, you will be working as part of a team with some lone working also required. Due to the nature of the role, a company van will be provided as well as power tools for you to complete jobs to a high standard.

The role of Multi-Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications


• Ensuring tools and equipment are maintained in good condition and restocking these when needed


• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed


• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing: Plumbing Level 3 is required, and also Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted


• Awareness of health and safety regulations and working legislation


• Excellent customer service and communication skills


• Ability to priorities workloads, work to deadlines and plan ahead


• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays


• A pension scheme with employer contributions from Sanctuary


• Life Assurance


• Employee Advice Service including counselling


• Cycle to Work scheme


• Voluntary health plans


• Wellbeing support and tools


• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.