Multi-Trade Operative

Sanctuary Group; Reading; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Staff Networks for inclusion

Job summary

Sanctuary Group in Reading and surrounding areas is seeking a Multi-Trade Operative to join our Day-To-Day team. You will carry out day-to-day responsive and reactive repairs across Social Housing properties, focusing on plumbing or carpentry.

The role covers tasks such as fixing leaks, replacing baths, hanging doors, tiling, UPVC installations and related maintenance. A company van and power tools are provided, with an on‑call rota and a 40-hour work week.

Qualifications

• NVQ Level 2 in carpentry or electrical (or equivalent)
• Full UK driving license
• Awareness of health and safety regulations and working legislation
• Excellent customer service and communication skills

Responsibilities

• Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
• Resolving problems or initiating resolution steps and keeping customers informed
• Maintaining van stock and restocking as needed
• Providing accurate and timely information on progress of works to customers
• Providing out of hours cover via a call out rota

Skills

NVQ Level 2 (carpentry/electrical)

Full UK driving licence

Health and safety awareness

Customer service skills

Education

NVQ Level 2 in carpentry or electrical

Tools

Power tools

Company van provided

Job description

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Multi-Trade Operative

Reading - Swindon, Thatcham, Newbury, Gloucestershire and Reading areas.

£35,579 - £37,452 per year

40 hours per week

We have an opportunity for a Multi-Trade Operative to join our Day-To-Day team based in Swindon. We are looking for someone with Plumbing or Carpentry as their core trade. You will be covering sites across Swindon, Thatcham, Newbury, Gloucestershire and Reading areas.

You will be responsible for carrying out day-to-day routine responsive and reactive repairs in properties, including but not limited to fixing leaking taps, replacing baths, changing a door handle and hanging new doors. This role will also involve the following skill sets: tiling, UPVC door and window installation, bathroom/kitchen installation and repairs as well as plastering and patch repairs. Due to the nature of the role, mobile phone and company van will be provided as well as power tools for you to complete jobs to a high standard. We are looking for a well-rounded multi-trade operative.

The team of 12 also carry out external repairs including fencing and groundworks. You will be required to be on an emergency call out rota which is currently once every 9 weeks.

The role ofMulti-Trade Operativewill include:

• Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call out rota

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Excellent customer service and communication skills
• Ability to priorities workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.