Multi Trade Operative - Plumber / Wet Trades / Carpenter

Sanctuary Group; Rochford; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work

Wellbeing support

Staff Networks

Job summary

Sanctuary Group in Rochford, Essex, is hiring a Multi-Trade Operative (Plumber / Wet Trades / Carpenter) to work across Rochford and Basildon. The role involves domestic void repairs, general building maintenance and lone working with occasional team support.

The post requires NVQ Level 2 in a core trade (with WRAS where needed), recent similar-experience, and a valid UK driving licence. A company van, tools and rota-based on-call duties are included.

Qualifications

• NVQ Level 2 in a core subject (carpentry or electrical) or equivalent; Plumbing Level 3 with WRAS if required.
• Recent experience in a similar trade role.
• Knowledge of health and safety legislation.
• PC literate with ability to use PDA and scheduling systems.
• Full UK driving licence required for company vehicle use.

Responsibilities

• Perform construction, fault fixing and maintenance tasks per contract and service specs.
• Provide timely progress updates and maintain accurate daily records.
• Respond to complaints and breakdowns to meet customer expectations.
• Troubleshoot problems and communicate resolutions clearly to customers.
• Maintain tools and equipment and replenish stocks as needed.

Skills

Recent similar role

Health and Safety knowledge

Driving licence

Education

NVQ Level 2 in carpentry/electrical or equivalent; Plumbing Level 3 with WRAS (where required)

Tools

PDA for scheduling

Job description

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Location: Rochford, Essex, GB, SS4 1BB

Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 01/10/2026

Salary: 39,324 / year

Requisition: 229912

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Based at Rumsey House, Rochford - Working across Rochford, Basildon and surrounding areas

£39,324 per year

40 hours per week - Monday to Friday, 8:00am - 16:30pm

We have several new opportunities for Multi-Trade Operatives to join our day to day team, based in Rochford. With a mix of skills and qualifications, the roles will involve working on repairs predominantly in domestic void properties and will cover all aspects of general building repairs and maintenance, including doors and windows. The roles are mainly lone working with opportunities to work with the wider team as and when required, sharing out of hours call outs on a rota basis. With a company van and tools included the role will cover several sites across Rochford, Basildon and the surrounding areas.

The role of Multi-Trade Operative - Plumber / Wet Trades / Carpenter will include:

• Carrying out construction, fault fixing and maintenance duties in accordance with contract and service specifications
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Recent experience of undertaking a similar role
• Working experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the application of Health and Safety legislation
• PC literate and able to use and update computerised systems (including PDA) for work scheduling
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

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