Multi-Trade Operative

Sanctuary; Cramlington; On-site; GBP 34,000 - 37,000; Full time

Job summary

A not-for-profit organisation seeks a Multi-Trade Operative based in Cramlington to handle repairs to void properties across the North East. The role requires experience in plumbing or plastering and driving a company vehicle. Benefits include 25 days annual leave, pension scheme, and life assurance. Candidates need NVQ Level 2 qualifications and must participate in an on-call rota, aiming for outstanding customer service in a diverse work environment.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee discounts

Wellbeing support

Qualifications

• Candidates must be qualified to or undertaking NVQ Level 2 in a core subject.
• Must hold a full valid UK driving licence.
• Awareness of health and safety regulations is essential.

Responsibilities

• Carry out construction, fault fixing, and maintenance duties.
• Maintain tools and equipment in good condition.
• Respond to service delivery complaints positively.

Skills

Plumbing or Plastering

Carpentry

Joinery

Kitchen and Bathroom installations

Wall tiling

Vinyl floors

UPVC door and window fitting

Problem analysis and solution implementation

Education

NVQ Level 2 in core subject

G3 Certificate for Plumbing

Water Regulations (WRAS)

Job description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi-Trade Operative

Newcastle (Cramlington) based covering The North East

£34,376 - £36,185 per year

40 hours per week - Monday to Friday - 8:00am to 4:30pm

We are seeking a Multi-Trade Operative to join our Void properties team based in Cramlington. This role involves carrying out repairs to void properties across the North East region. Role may also include being asked to cover the responsive team and carry out work in tenanted properties from time to time.

The role of Multi-Trade Operative will include:

• Attending void properties to carry out construction, fault fixing and maintenance duties
• Ensure tools and equipment are maintained in good condition, restocking them as needed
• Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Participate in the Out of Hours rota, approximately one week every eight weeks

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines - Plumbing or Plastering is essential, Carpentry, Joinery, Kitchen and Bathroom installations, wall tiling, vinyl floors, UPVC door and window fitting
• Working experience of analysing and diagnosing problems and implementing effective solutions
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.

Our Benefits

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

For more information please click here

View the job profile ( if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 1 January 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

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