Multi-Track EL/PL Claims Handler - Liverpool

Davies; Liverpool; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year (plus buy/sun

Private Medical Insurance

Health Care Cash Plan

PHI/Income Protection

Pension Contribution 5% Employee / 3%

Employee Resource Groups

Volunteer Programme

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Discount Sites

Job summary

Davies is seeking an Intermediate/Multi Track File Handler in Liverpool to manage a caseload of EL and PL claims, primarily intermediate/multi-track, valued £25,000–£100,000. The role involves liability assessment, strategy, and mentoring junior team members within a collaborative Corporate Sector Risk Practice.

You will work across pre-litigation to conclusion, draft pleadings, attend hearings, and ensure high-quality client service while meeting performance targets.

Qualifications

• Proven experience handling Employers' Liability (EL) and Public Liability (PL) Intermediate and/or Multi Track claims is essential.
• Experience supervising or supporting the development of colleagues within a legal environment.
• Strong mentoring and coaching skills, with the ability to develop and support team members.
• Positive, confident and enthusiastic approach to work.
• Excellent verbal, written and listening communication skills.
• Strong negotiation skills with the ability to influence outcomes effectively.
• Ability to prepare clear, concise and commercially focused reports.
• Excellent interpersonal and client relationship management skills.
• Collaborative team player with a willingness to support colleagues when required.
• Strong analytical and problem-solving skills.
• Ability to manage competing priorities, meet deadlines and perform effectively under pressure.
• Ability to build credibility and establish trust with clients, colleagues and stakeholders.
• Confident decision-maker with sound judgement.
• Proactive approach to identifying potential issues and implementing practical solutions.
• High level of attention to detail and ability to maintain concentration across a varied caseload.
• Self-motivated and driven to achieve individual and team objectives.
• Strong technical legal knowledge and practical litigation experience.
• Proficient IT skills, including experience using case management systems and Microsoft Office applications.

Responsibilities

• Manage a mixed caseload of Employers' Liability (EL) and Public Liability (PL) claims, predominantly Intermediate / Multi Track typically valued between £25,000 and £100,000.
• Assess liability, causation, and quantum, providing clear and commercially focused advice to clients.
• Support the development of junior team members through supervision, mentoring, and coaching in line with Keoghs' Competency Frameworks, while contributing to financial authority audits.
• Develop and implement effective case strategies to achieve the best possible outcomes, identifying areas requiring further investigation and evidence gathering.
• Utilise the firm's Case Management System effectively to progress files efficiently from instruction through to conclusion.
• Draft legal documentation, including Defences, witness statements, and other pleadings as required.
• Attend court hearings, trials, settlement conferences, and other proceedings, either in person or remotely, as required.
• Achieve individual and team performance targets, including chargeable hours, work in progress (WIP), and the accurate capture of client management information (MI).
• Collaborate with colleagues across the wider business to ensure the seamless delivery of high-quality legal services to clients.
• Maintain compliance with the Solicitors Regulation Authority (SRA) Code of Conduct and uphold the Keoghs Values in all aspects of the role.

Skills

EL/PL claims experience

Supervision & mentoring

Litigation knowledge

Communication skills

Negotiation

Client relationships

Team player

Analytical skills

Multitasking

Attention to detail

Tools

Case Management System

Microsoft Office

Job description

Davies is seeking an Intermediate/Multi Track File Handler in Liverpool to manage a caseload of EL and PL claims, primarily intermediate/multi-track, valued £25,000–£100,000. The role involves liability assessment, strategy, and mentoring junior team members within a collaborative Corporate Sector Risk Practice.

You will work across pre-litigation to conclusion, draft pleadings, attend hearings, and ensure high-quality client service while meeting performance targets.